We work on a success-only model, which means we\u2019re invested in always matching you to the right advisor and keeping the quality of our expert network as strong as possible.<\/strong><\/p>\n It\u2019s standard practice across the financial industry for pension providers, investment companies, insurers and other providers, to pay a commission when products are successfully arranged.<\/p>\n As each provider only pays on success (and in actual fact, many will clawback commission if products are withdrawn), it is always in the advisor\u2019s interest to recommend the right products that are appropriate and affordable.<\/p>\n When the advisor is paid, they pay us a share of whatever commission they make.<\/p>\n In the unlikely scenario that you decide not to go with the advisor we\u2019ve passed you to, or if they\u2019re unable to help you get what you want, we don\u2019t get paid.<\/p>\n Advisors may also charge an advice fee, depending on the nature and difficulty of your application, and can only ever do so in agreement with our fair fee policy.<\/p>\n You are not charged any fees if they cannot get the product they promise.<\/strong> Occasionally a fee will be charged for some services as a matter of standard process (Will writing services, for example), but the advisor will always let you know about this upfront.<\/p>\n How we work sets us apart from many other companies who run a business geared around selling your enquiry for an upfront fee, or to the highest bidder. These business models are incentivised on volume with no regard for quality service or positive outcomes.<\/p>\n With us, it\u2019s totally different. We\u2019re with you on every step of the journey, from your initial enquiry right through to getting your pension, investment or insurance policy completed. Why? Because we care!<\/p>\n As a result, our customers are only referred to the most suitable advisor. We work tirelessly on recruitment, training, and management of specialist advisor firms, meticulously checking their customer feedback scores and numerous other data points to ensure they deliver the best service and best outcomes for customers.<\/p>\n While a success-only business model is the norm for us, during times of exceptionally high demand, we occasionally work with carefully selected partners and charge them per referral. This ultimately makes Online Money Advisor less money but enables us to maintain our five-star customer service standards throughout our busiest periods.<\/p>\n In a word\u2026 \u2018no\u2019. There are advisors who specialise in pensions, advisors who are insurance experts, advisors who focus on investment expertise, the list goes on and on.<\/p>\n If there\u2019s one thing that sets the advisors we work with apart from the rest \u2026 it\u2019s that they are geared up for success, which is good for you \u2026 and good for us.<\/p>\nWhy do we do it this way?<\/h3>\n
Customers love us!<\/h3>\n
Aren\u2019t all financial advisors the same?<\/h3>\n
Contact us today for the right advice<\/h2>\n